For families planning ahead: The following information applies to purchases made through mavikos.store.
Checkout methods
For active families, Available payment methods are displayed during checkout and may vary by country, currency or device. We cannot guarantee that a particular wallet or card type will appear for every shopper. You may want to retain the shipping or transaction confirmation for your records.
Authorization and confirmation
To make the process clear, Your payment provider may place an authorization hold or require additional verification. A successful checkout generates an order record; if you are unsure whether payment succeeded, check your confirmation email before placing a second order. We will assess individual cases based on the order details and applicable law.
Currency and conversion
For peace of mind, Prices are shown in the currency selected or displayed by the store. If your bank bills in another currency, it may apply an exchange rate or international transaction fee outside our control. Keep a copy of your order confirmation for reference.
Security
One detail worth knowing: Payment details are processed through payment service providers. Never email us a card number, card security code, password or one-time authentication code. Contact your bank directly about an unfamiliar charge. Checking the listing before checkout is usually the easiest way to avoid surprises.
Taxes and charges
For practical planning, Applicable taxes and shipping charges collected by the store are presented at checkout. Destination-specific import charges may be assessed separately unless explicitly shown as included. Where local law gives you stronger rights, those rights remain in place.
Declined or duplicate charges
In particular, A declined payment may result from issuer rules, incorrect details or security checks. Some pending holds disappear without settling; contact your bank if a hold persists. If you believe you were charged twice, send us the order details without sensitive card data. Contacting us early gives us more time to look into a problem.
Refund route
Our guidance is this: Approved refunds normally return to the original payment instrument. We cannot control how quickly a bank or card issuer posts the credit. The details shown for a particular product take precedence over general styling suggestions.
Questions about a shipment or item can be directed to info@mavikos.store with the order reference.